AVARA's Role & Responsibility
AVARA is a technology intermediary, not a travel organiser or merchant of record. Learn who you contract with when you book through AVARA.
AVARA is a digital platform that helps travellers discover, plan, and coordinate journeys. AVARA does
the merchant of record for any booking made through the platform.
Provider details to follow before launch. AVARA has not yet contracted a Travel-as-a-Service partner. Until one is in place, AVARA does not sell travel and no booking contract is formed through the platform; where a handoff to a supplier (airline, hotel, rail operator, etc.) occurs, your contract is formed directly with that supplier.
This means the trader you contract with — not AVARA — is responsible for:
Pre-contractual information required under the EU Package Travel Directive.
The availability, security, and accuracy of the AVARA platform itself.
Protection of your personal data as set out in the Privacy Policy.
Clear disclosure of who you are contracting with at the point of handoff.
Support for issues with the platform (account, login, data, app behaviour).
AVARA does not assemble or sell "packages" under the EU Package Travel Directive (Directive (EU) 2015/2302). We do not display a single inclusive price across two or more travel services, and we do not present multiple services as a bundled product under one confirmation.
If, in the future, you choose more than one travel service in the same session through AVARA, this may constitute a
AVARA Technologies AB · Org. nr 559585-8753 · Stockholm, Sweden.