Can I claim compensation for a delayed train in Europe?
Yes. Under EU Regulation 2021/782, rail operators must refund 25% of the ticket for delays of 60–119 minutes and 50% for delays of 120+ minutes on qualifying long-distance services. Some operators (Deutsche Bahn, SNCF, Trenitalia) offer stronger domestic schemes.
The EU rail passenger rights regulation applies to most cross-border and long-distance services. The minimum is 25% for 1–2 hour delays and 50% for 2+ hours, paid in cash on request (not vouchers). Deutsche Bahn's Fahrgastrechte scheme matches this and adds taxi cover up to €120 for late-night arrivals. SNCF's Garantie Voyage automates refunds on TGV/Ouigo. Trenitalia refunds 25% for 60–119 min and 50% for 2+ hours on Frecce. Suburban and commuter services are usually excluded — check the operator's own scheme.
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Last verified 2026-07-29.